Welcome To HCAUniversal
Universal Language Service is the Interpreter Services Coordinating Entity contracted by the Washington State Health Care Authority (HCA) to connect Apple Health providers with qualified spoken-language interpreters for pre-scheduled in-person, phone, and video appointments.
Have a question before you get started? Our team is ready to help – you can find department contact information here.
Service Area
Contract service area includes the State of Washington and border cities in Oregon (Astoria, Hermiston, Hood River, Milton-Freewater, Portland, Rainier, and The Dalles ) and Idaho State (Coeur D’Alene, Lewiston, Moscow, Priest River and Sandpoint).
Hours of Operation
Contact Center: 24/7/365
All Other Departments: M-F, 8am-5pm Pacific